Townsville's Bulk Billing Doctors - 7 days from 7am

We welcome your feedback. If you are happy with our service, leave us a Google review. If you aren't, give us a chance to make it right and let us know what went wrong by emailing appointments@healthlink.net.au. Usually, we can resolve the problems you have.

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Working With Us

If you are a qualified GP or a registrar, please contact us to discuss operating your practice at our facility.  We are located in a district of workforce shortage.  We offer serviced rooms and assist with your administration headaches so that you can spend more time focusing on your patients.

We provide assistance with finding local schools, transport, accommodation and can provide temporary accommodation on arrival.

We can also offer expert taxation advice if required.

Townsville is a vibrant, thriving community with a wonderful tropical climate.

Townsville is the unofficial capital of North Queensland and is home to James Cook University (including Medical School and Teaching Hospital with a full complement of medical specialists), national sporting teams NQ Cowboys (NRL) and the Townsville Fire (WNBL).

Townsville is a short ferry ride to Magnetic Island and a gateway to the Great Barrier Reef with some of the best diving sites in the world.

Email healthlink@zentus.com for more details.

Complaints

If your patients have a complaint about your service, this is the process:

• ​Put it in writing
• The GP will reply

If you are unable to obtain a satisfactory response, you may contact the government health watchdog for Queensland as follows:

Office of the Health Ombudsman:
GPO Box 13281 George Street
Brisbane QLD 4001
Telephone 133 646

Website:  https://www.oho.qld.gov.au/

Management of your Personal Health Information

Your medical record is a confidential document. It is the policy of this practice to maintain privacy and security of personal health information at all times. This practice will not disclose your personal health information to third parties unless you have consented to this disclosure; or this disclosure is necessary because you are at risk of harm without treatment and you are unable to give consent.

Personal Health Information and your Medical Record, may be collected, used and disclosed for the following reasons:

1) For communicating relevant information with other treating doctors, specialists or allied health professionals
2) For follow up reminder/recall notices,
3) Accounting/Medicare/health insurance procedures
4) Quality Assurance activities such as accreditation,
5) For disease notification as required by law, (e.g. infectious diseases)
6) For use by all doctors in this group practice when consulting with you,
7) For legal related disclosure as required by a court of law (e.g. subpoena, court order, suspected child abuse)
8) For research purposes (de identified).

If you have any concerns about your personal health information please discuss these with your doctor. This practice adheres to principles of the RACGP Handbook for the Management of Health Information in Private Medical Practice and has a written policy, which is available to all patients for inspection.

See what our patients had to say and leave us your review today.